Shipping policy


Last Updated: August 1, 2026

At The House of Black Bombay, every order is prepared with the same attention to detail as the garments themselves.

Each order is carefully inspected, packed, and dispatched from our warehouse to ensure it arrives in perfect condition.

Order Processing

Orders are processed Monday through Saturday, excluding public holidays.

Most orders are dispatched within 24–48 business hours after payment confirmation.

During product launches, limited edition releases, festive periods, or promotional events, processing may require additional time. If this occurs, we appreciate your patience and understanding.

Once your order has been dispatched, you will receive an email and/or SMS containing your tracking details.

Shipping Within India

We currently deliver across India through our trusted logistics partners.

Standard Shipping

  • Free shipping on all prepaid orders across India.

  • Estimated delivery: 2–7 business days, depending on your location.

Cash on Delivery (COD)

Cash on Delivery may be available in selected PIN codes.

Where applicable, an additional COD handling fee may be charged during checkout.

International Shipping

International shipping is available for selected countries.

Shipping charges and estimated delivery timelines are calculated during checkout based on your destination.

Customers are responsible for any customs duties, import taxes, or local charges imposed by the destination country unless otherwise stated by Black Bombay.

Delivery

Delivery timelines are estimates only and may vary due to:

  • Weather conditions

  • Public holidays

  • Customs clearance

  • Remote service locations

  • Courier delays beyond our control

Black Bombay is not responsible for delays caused by third-party logistics providers after dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

Black Bombay cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged, appears tampered with, or is missing items, please notify us within 48 hours of delivery by contacting support@blackbombay.com and including photographs of:

  • The shipping box

  • Packaging

  • Shipping label

  • Product received

Claims submitted after this period may not be eligible for resolution.